About us

Why Choose LowRates?

At LowRates, we dedicate ourselves to offering the best service to our customers. To accomplish this, we empower our Loan Officers so that they can find great rates and provide the best fitting loan options to each customer – at amazing speeds. Our focus on technology has given us an edge in the mortgage industry to offer some of the fastest turn times available – so you can get into the home of your dreams sooner!

Our commitment to our core values of people, experience, technology, and product stem from the values of our parent company Sun West Mortgage Company, Inc. Sun West was founded in 1980 with the perspective of “Clients First” and the desire to make the mortgage process easy and stress free for prospective homeowners. Since then, Sun West has grown to have a 9 Billion+ Loan servicing portfolio and is licensed to lend in 48 states, Puerto Rico, and the US Virgin Islands.

Laptop in the Office

Easy as 1.2.3

We want to educate our clients on the mortgage process in as clear and efficient way as possible.

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Our Mortgage Process


Get Ready to Buy

How do you know if you and your family are ready to commit to a new home?

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Home Buyer Guide


Refinance Loans

We strive to provide you with all the resources necessary.

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Refinance Guide

How It Works

Step One

Use our online application to send in your request or contact our office via phone or email.

Apply Now

Step Two

Once your application is complete, we’ll take a look at your family’s financial situation and home loan needs and then pair you with a list of mortgage options.

Step Three

Review and discuss your loan options with your loan officer to make sure you choose the right loan for your needs.

Step Four

Once your loan is chosen and your application is accepted, you are ready to close!

Our Values

  • We value people at every stage of the loan process
  • Experience for more guidance, less stress
  • Show more transparency, less confusion
  • Create a better mortgage experience
  • Our technology to get you through Faster
  • Get you the best offers
  • To customize your mortgage plan according to your goals
  • Get you home as soon as possible
  • We Are Maintain Our Day Scheduling.
  • We Are Providing Free Consultations.
  • Qualified People
  • Customer Satisfaction
Values Tree

Our Mission

Our Mission at LowRates is to foster an environment of unparalleled support and technology advancement for our loan officers so that they can be equipped to provide their clients with the best customer service and most competitive financing options available.


Our leadership truly sets us apart. Our combined experience is at work everyday strengthening our loan officers and enabling our clients to reach their goals.

Our Mortgage Process

At LowRates, we want to educate our clients on the mortgage process in as clear and efficient way as possible. To prevent leaving any of our clients in the dark, we created a detailed list to explain how the mortgage loan process works with LowRates. Our team offers several ways to apply for a new home loan. Use our online application to send in your request or contact our office via phone or email. We’ll match you up with one of our team members who will get you started on the mortgage loan process. Prepare small details like your mortgage loan goals, household income, and total assets to share with our team and we’ll prepare your options. Once your application is complete, we’ll take a look at your family’s financial situation and home loan needs and pair you with a list of home loans that fits the cost, rate, and benefits you’ll need.

A member of our team will review your financial information and confirm that everything looks good. Once everything is confirmed, we will move forward with the application. Once your application is accepted, you are ready to close your loan. Whether you’re ready that same day or need extra time, our loan officers will always be available to you whenever you choose to close on your new loan. After you close on your loan, you’ll have full access to our team and resources throughout the lifespan of your loan, like easy access to your loan information and paperwork as well as mortgage advice from our officers. If your financial situation ever changes, feel free to update your payment schedule to better accommodate your new finances. Our team is proud to offer continued service to our clients, from their first loan application to the very last mortgage payment.

1. Start Your Application

2. Review Your Options with a Member of Our Team

3. Confirm Your Information

4. Close on Your New Loan

5. Continue Working with Our Team Throughout the Lifetime of Your Loan

Frequently Asked Questions

First, you will need to submit a mortgage application with us, either in person, by phone, or using our easy-to-use online form, whichever makes you feel more comfortable. One of our licensed loan officers will get in touch with you and discuss your mortgage needs and objectives with you. Next, we will check your credit scores and request you to submit the necessary supporting documents so that we can verify your identity, the source of your income, and your current debt for underwriting purposes. An appraisal will also be performed on your selected property. Once you have submitted all the documents and your loan is approved with no outstanding items, we will then prepare the closing documents so that you can get ready to sign your loan package. After your loan is funded, you are on your way to move into your new home.

No, LowRates does not charge an application fee for you to apply for a mortgage.

LowRates has one of the fastest turnaround times in the industry, and we offer 20 day closings, but every borrower’s situation is different, and due to documentation requirements and varying response times from the borrower, the average time to close a loan may be higher.

A mortgage refinance refers to obtaining a new loan for the purpose of lowering your mortgage payments, converting your existing loan into a more affordable or manageable loan, or getting cash out on available equity on your home. There may be a minimum waiting period from the date you closed your previous mortgage, based on the type of refinance you are applying for. LowRates also recommends that you check with your existing lender regarding any prepayment penalties. There will be fees involved when refinancing your home, although you may have the option of rolling these costs into your new loan. Please call one of our licensed loan officers at 800.453.7884 to discuss whether a refinance is right for you.

Most types of mortgages require a minimum amount of down payment, except for VA and USDA programs. You may also be eligible for down payment assistance programs that can help you towards minimum down payment requirement on some of the loan programs. On Conventional Mortgages, your lender will require you to pay a Private Mortgage Insurance (PMI) premium as part of your monthly payments if you put down less than 20% of the purchase price of the property. There are government loan programs available with less stringent down payment requirements as well, such as an FHA loan that will require only a 3.5% down payment, but again, these programs also require mortgage insurance premiums. Finally, keep in mind that the amount of down payment you put down for a house will also affect your Loan-to-Value (LTV) ratio, which could then affect the amount of loan you are able to qualify for, or whether or not you will qualify at all.

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